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ZENTROVEX EDMONTON, ALBERTA

What happens to a customer — from their first call to their next one?

Zentrovex connects your calls, follow-up, reminders, reviews and reactivation into one system — so opportunities don't slip away because your team was busy or someone forgot the next step.

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Built for Alberta clinics, gyms, med spas, daycares & local service businesses.

Most businesses lose money in the same four places.

  1. 01

    Missed calls.

    Calls come in while you're with a customer, at lunch, or after hours — and many never call back.

  2. 02

    Dropped follow-up.

    Leads that don't book on the spot get forgotten. Every one is revenue that walked.

  3. 03

    Forgotten customers.

    A database full of people who'd return — if someone asked them.

  4. 04

    No visibility.

    You can't see where leads came from, who followed up, or what's working.

You probably don't feel all four. But you'll feel at least one.

One customer. One connected journey.

  1. 8:42 PM · Someone calls after your team has gone home.

    After-hours call

    AI answers, 24/7

  2. 8:44 PM · The appointment is already booked.

    Booked

    Appointment scheduled on the spot

  3. The next morning · The confirmation is already waiting.

    Confirmed

    Confirmation sent automatically

  4. Reminded

    Reminder goes out, no-show risk drops

  5. Attended

    Customer shows up

  6. Reviewed

    Review request sent automatically

  7. Reactivated

    Recall and win-back when they go quiet

The system works before, during, and after the phone call — not just one moment of it.

Zentrovex in action

What it looks like when nothing gets missed.

One customer moves through the system while Zentrovex handles the steps around them — from the first call to the follow-up that brings them back.

Illustrative workflow

  1. 8:42 PM

    Incoming call

    Your team has gone home. The call is still answered.

    Call intake

    System active

    After-hours call

    Line

    Inbound line

    Window

    After hours

    Time
    8:42 PM
    Coverage
    24/7

  2. 8:43 PM

    AI Receptionist answers

    The caller is understood and guided without waiting for the next business day.

    AI Receptionist

    Handled

    Caller intent understood

    Intent

    Appointment request

    Next workflow

    Booking workflow opened

    Response
    8:43 PM
    State
    Handled

  3. 8:44 PM

    Appointment booked

    The opportunity becomes an appointment before the caller hangs up.

    Appointment

    Confirmed

    Appointment booked

    Date

    Tomorrow

    Time

    10:30 AM

    Created
    8:44 PM
    Source
    AI Receptionist

  4. 8:44 PM

    Confirmation sent

    The next step is sent automatically.

    Message

    Sent

    Confirmation sent

    Appointment confirmed for tomorrow at 10:30 AM.

    Delivered

    Channel
    Message
    Sent
    8:44 PM

  5. Next day

    Reminder scheduled

    The appointment stays in motion without someone remembering to send it.

    Reminder workflow

    Scheduled

    Reminder workflow

    Day

    Tomorrow

    Start at

    8:00 AM

    SMS reminder

    Configurable message reminder

    Sent / scheduled

    AI Reminder Call

    Confirm · Reschedule · Cancel

    Scheduled

    Timing
    Before visit
    State
    Scheduled

  6. After visit

    Review request sent

    Follow-up continues after the visit.

    Follow-up

    Queued

    Completed event

    Visit completed

    Post-visit action

    Review request

    Ready to send

    Trigger
    After visit
    State
    Ready

  7. Later

    Reactivation workflow ready

    The relationship does not end when the customer goes quiet.

    Reactivation

    Ready

    Retention signal

    Customer goes quiet

    Recall / win-back workflow ready

    Prepared for the right window

    Window
    Later
    State
    Ready

The connected output

  • 01CallAccounted for
  • 02AI ReceptionistAccounted for
  • 03AppointmentAccounted for
  • 04ConfirmationAccounted for
  • 05ReminderAccounted for
  • 06ReviewAccounted for
  • 07ReactivationAccounted for

One interaction. Every next step accounted for.

That is the difference between handling a call and managing the customer journey.

Start where it hurts most — or connect the whole thing.

Recommended

Complete System

Connect the entire journey.

The Phone Layer and the Growth Layer, connected — the entire journey in one system.

From first contact through reactivation.

From $1,499/mo

Get a DemoExplore Complete System

One journey. Three ways to start.

Start with the layer creating the most pressure today — or connect the entire customer journey from day one.

Phone Layer

AI Receptionist

Stop losing calls when your team can’t answer.

Phone & appointments

Catch the opportunity when it arrives.

  • 24/7 AI call answering
  • Business FAQ handling
  • Appointment booking
  • Appointment rescheduling & cancellation
  • Missed-call text-back
  • Appointment confirmations & reminders

Connected experience

Connect the layers instead of managing them separately.

  • Phone Layer
  • Phone → booking continuity

From $1,049/mo

Call-volume based.

Growth Layer

Automation & Growth

Keep leads and existing customers from being forgotten.

Leads & follow-up

Keep opportunities moving.

  • CRM / customer workspace
  • Lead capture
  • Automated lead follow-up
  • Callback & task workflows
  • Up to 20 automations

Retention & growth

Bring customers back.

  • Customer reactivation / win-back
  • Review request automation
  • Recall / rebooking workflows
  • Campaign automation

Visibility & management

See what is happening across the journey.

  • Lead / booking pipeline
  • Reporting & activity visibility
  • Customer conversation history

Connected experience

Connect the layers instead of managing them separately.

  • Growth Layer
  • Follow-up → review → reactivation

From $499/mo

Up to 20 automations.

Phone Layer + Growth Layer

Complete System

Connect the customer from first call to return visit.

Phone & appointments

Catch the opportunity when it arrives.

  • 24/7 AI call answering
  • Business FAQ handling
  • Appointment booking
  • Appointment rescheduling & cancellation
  • Missed-call text-back
  • Appointment confirmations & reminders

Leads & follow-up

Keep opportunities moving.

  • CRM / customer workspace
  • Lead capture
  • Automated lead follow-up
  • Callback & task workflows
  • Up to 20 automations

Retention & growth

Bring customers back.

  • Customer reactivation / win-back
  • Review request automation
  • Recall / rebooking workflows
  • Campaign automation

Visibility & management

See what is happening across the journey.

  • Lead / booking pipeline
  • Reporting & activity visibility
  • Customer conversation history

Connected experience

Connect the layers instead of managing them separately.

  • Phone Layer
  • Growth Layer
  • Phone → booking continuity
  • Follow-up → review → reactivation
  • End-to-end · Entire customer journey connected end-to-end

From $1,499/mo

Phone Layer + Growth Layer connected.

Built around your business — not handed to you as software.

  1. Discover

    We learn your hours, staff, services, booking rules and workflows.

  2. Configure

    We build the system around how your business actually operates.

  3. Test & launch

    We test the workflows before the system goes live.

  4. Maintain

    Zentrovex continues to maintain the system after launch.

We guarantee the machine. In writing.

99%

Inbound Answer Rate

Eligible inbound calls are answered.

100%

Missed-Call Capture

Every eligible unanswered call gets the text-back.

99%

Reminder Delivery

Every booked appointment gets its reminder sent.

We guarantee system execution — never revenue.

Questions business owners ask us.

What is Zentrovex?

Zentrovex builds and manages AI receptionist and business automation systems that connect calls, booking, follow-up, reminders, reviews and customer reactivation around a business’s real workflows.

How much does an AI receptionist cost for a clinic in Alberta?

Plans start at $1,049 per month and scale with call volume. A one-time setup fee may apply.

Can AI actually book appointments and handle after-hours calls?

Yes. Zentrovex can answer calls 24/7, book appointments, reschedule or cancel when configured to do so, and recover eligible missed calls by text.

What's the difference between a CRM and an automation system?

A CRM organizes customer and lead information. Automation handles the follow-up around it — such as reminders, reactivation, reviews, and other repeatable communication workflows.

How do businesses win back inactive customers automatically?

Reactivation campaigns can contact past customers on a planned schedule, helping businesses reconnect with people who have gone quiet and giving them a clear path to book again.

Do I have to manage any of this myself?

No. Zentrovex builds, tests, launches, and maintains the system around your business rules and workflows.

Let's map your customer journey.

Show us where the pressure is today. We'll map the gaps across calls, follow-up, reminders, reviews and reactivation — then show you where Zentrovex fits.

No generic software walkthrough. The demo is built around how your business actually handles customers.